Ten Questions to Ask When Seeking Sermon Feedback

Flickr Photo: glasgowamateur

This post was reposted from my column on www.WorkingPreacher.com.

A few weeks ago I had the privilege of preaching at the congregation where my family and I currently worship.

Unlike when I guest preach in other locations, where I can pose big-picture questions and take on general church issues, this church is one where I know the context and am part of the community. What this meant is that for the first time in a long while I had to dig just a tad bit deeper into my understanding of the community and not rely on some tried and true themes. After preaching, I was asked how I thought it went and I gave myself an 8 out of 10. Please do not ask me what that scale really means, but suffice it to say, it was not horrible … not earth-shattering, but nothing to write home about.

Being out of the church for a while, I posed the following questions to my Facebook and Twitter communities:

Okay preachers … assuming that you reflect on your preaching, how do go about getting helpful and informative feedback on your sermons?” Facebook | Twitter

I would encourage you to take a look at both sets of responses as folks offered some very thoughtful ways in which preachers can solicit helpful feedback about their preaching. As I weighed these responses and reflected on my own experience, I would offer ten questions that preachers might ask themselves when thinking about sermon feedback.

Do you even want feedback and criticism?

This seems like a no-brainer, but I suspect that there are some of us who simply do not want or feel like we need sermon feedback. While not the best long-term strategy for growth, if this is the case, then it is vital to acknowledge how this aversion to feedback will impact any system that might be attempted.

What have been your past practices for receiving feedback in general?

Look back and reflect on your current or past evaluation patterns. How have these been beneficial? What patterns need to change?

How do you deal with both criticism and affirmation?

Not everyone takes criticism or affirmation well. Because we sometimes take it either too seriously or not seriously enough. Knowing how to be even keeled with the positive and negative is crucial.

How important is it to you that people “like” your sermons?

Everyone likes to be liked, so be sure that you are not only seeking feedback from people who will generally always like you and your sermon.

How do you evaluate your own sermons?

There are always surprises, of course, but sometimes preachers “just know” if a sermon is good or bad. How does this self-reflection fit into the evaluation process?

When do you best receive feedback?

Some people are ready to get feedback as soon as “Amen” is spoken while others need a few days to settle. Determining when feelings will not be “raw” is important.

Who are a few people you trust to give you honest feedback?

It seems that most people lean on the words or silence of a few trusted folks in order to gauge impact of the sermon. Finding trusted, thoughtful and willing partners is key.

How do you get feedback from the larger community?

While in-depth feedback is helpful, it might also be helpful to find ways to get more general feedback from the larger community. Whether over coffee or an online survey receiving broader feedback can be gives more lenses with which to view your preaching.

How intentional and consistent are you in asking for feedback?

An important aspect of getting helpful feedback is being consistent in seeking that feedback. Asking once and then never again sends a message that getting feedback is a burden not worth the attention.

How integrated is the community in the development of the sermon and subsequent reflection upon the sermon?

Like many preachers, I have found that the more engaged and integrated in the preaching process that the congregation is involved, the better. From helping to think about sermon themes, to being asked for feedback, the entire preaching experience becomes more integrated in the life of the church and feedback is more honest.

There are, of course, many different tools and mechanics to implement an evaluation process once these questions have been asked, but without asking these kinds of questions the feedback received will be far less helpful. I would again commend the threads on Facebook and Twitter where some preachers have offered some helpful advice.

Preach on, preachers.

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An Open Letter to Pastors About the Dangers of Using Social Media

Photo: zippy on Flickr

UPDATE 10.11.12: Here is a very thoughtful response from David Hansen as he offers a caution about the letter itself. Thanks David for the graceful push-back and call for even more nuance, Get Out of the Garage.

Dear Pastors,

Apologies if this post seems less than fully baked, but what I am about to try and talk to you about has been noodling around my head for a while and I just haven’t been able to muster the courage to write. You see, as one who interacts with many church folks online, I deeply believe that some of you have used this technology as vehicle for distraction, escape and avoidance from life, ministry and call. Of course this is not a phenomenon that is confined only church folks and I may be overstepping my bounds, but, because I care so deeply for you and for the churches you serve, I want you to avoid heading down a dangerous road.

First, let me say that I KNOW that there are times when online community provides all of us a safe place to find meaning, healing, support, etc. As one who is fully supportive of embracing and integrating social media into the life of the church, I am in no way advocating any kind of blanket limit, ban or rejection of this powerful communication medium. So please to not hear these things as a plea to turn away from social media. That said, let me point out three dangers that I perceive happening as I have watched some of you interaction twitter, facebook, etc.

I am bigger than the church I serve. I think one of the most dangerous things a pastor does in their online life is to disproportionally give energy to ministries and movements outside of the church they serve. Sure, it’s great to be involved in communities that are outside of an immediate call and sometimes these other foci can fill a void in a person’s calling, but there is a danger that such actions can become detrimental to the local pastoral ministry to which you have been called. When I see some of you investing so much energy and time into things that are clearly born from your own passion and convictions and not that of the church you serve, I wonder if you are making choices that will, intentionally or unintentionally, sabotage the call to which you have been called. Not only can this pattern result in you being overextended and burned out, but I can imagine that the people for whom you are their pastor will feel neglected, abandoned and worst, unloved.

They said no, but you’ll say yes. Often see some of you fishing for affirmation when an idea falls flat in your church. What tends to follow is a deluge of supportive responses reaffirming what you need/want to hear, “you were right” and “the congregation was wrong.” The problem with this is that most of us only interact with people who are generally supportive of us as people. Online interactions are not often safe enough or the appropriate venue to really push people on issues and actions. Sure, it does happen, but for the most part if you seek affirmation online, you will get it . . . not because the idea or the action was truly right, but because people support you and want you to feel good about yourself and your calling. This is not a bad intention, but to mistake this support of you as a person as approval of an idea is dangerous, because that support doesn’t come from the community you serve, but from those of us who are not privy to the contextual complexities of the congregation that you serve.

Here I can be the real me. This is probably the most difficult aspect of online life to manage for a pastor. I understand the need for a place to vent, but as a general rule I advise you to never to vent online and when unsure, default to, “If you can’t say it out loud and in public, don’t say it online.” because you just never knows who is tracking what, who taking screenshots for future use or who will eventually see what is said. Again, I do see how safe online space can be beneficial, but you risk much when intentionally compartmentalizing yourself into two or more personas. I choose to believe that most thoughtful folks in a church, even if they saw some venting, would be able to understand. But what I would not want is for people to see your online life and experience a completely different person. For generations we pastors have been told to live two separate lives, church pastor and real person, and this has only lead to trouble. We feel confined, churches feel lied to and our unhealthy and destructive behaviors can be hidden from view. Social media has the capability to draw us into the same kinds of unhealthy dualities that can lead to broken relationships, congregational disillusionment and pastoral misconduct, so we must be even more diligent in how we live online.

Okay, so there you have it, three dangers that we must watch out for when engaging in online activities. Again, please do not hear any of this as anti-social media, anti-technology or as a justification for your congregation or you to disengage or avoid social media and technology. Rather, I offer these cautions and this letter as a call and affirmation to more fully engage in these tools, and to ensure “success” by doing so with a greater awareness of the dangers and pitfalls.

With love, hope and trepidation . . . Bruce


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