Romney wanted to show he wasn’t heartless–that he was one of us and understood kids–by saying he loved Big Bird. But the fact that he made that statement at the same time that he said he planned to cut all funding to PBS and the programs that allow Big Bird to exist communicated the complete opposite. in an effort to show he was human, he’s smiled as he’s said he’d end Big Bird. And it matters because Romney’s biggest liability is that he can’t relate. Voters don’t trust him or believe he will care about them.