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	<title>Comments on: Secret Shoppers at the Church Ignore Substance</title>
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	<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/</link>
	<description>by Hemant Mehta</description>
	<lastBuildDate>Mon, 28 May 2012 02:20:00 +0000</lastBuildDate>
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		<title>By: Jeff</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235652</link>
		<dc:creator>Jeff</dc:creator>
		<pubDate>Tue, 14 Oct 2008 16:36:52 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235652</guid>
		<description>“Thomas hits you with the faded stripes in the parking lot,” says Stan Toler, pastor of Trinity Church of the Nazarene in Oklahoma City, who hires a secret shopper every quarter. “If you’ve got cobwebs, if you’ve got ceiling panels that leak, he’s going to find it.” 

He hires his &lt;em&gt;own &lt;/em&gt;&quot;secret shopper&quot;? He can&#039;t, like - look around himself?</description>
		<content:encoded><![CDATA[<p>“Thomas hits you with the faded stripes in the parking lot,” says Stan Toler, pastor of Trinity Church of the Nazarene in Oklahoma City, who hires a secret shopper every quarter. “If you’ve got cobwebs, if you’ve got ceiling panels that leak, he’s going to find it.” </p>
<p>He hires his <em>own </em>&#8220;secret shopper&#8221;? He can&#8217;t, like &#8211; look around himself?</p>
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		<title>By: Kimberly</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235603</link>
		<dc:creator>Kimberly</dc:creator>
		<pubDate>Tue, 14 Oct 2008 14:23:56 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235603</guid>
		<description>or maybe people are at a loss for offering something meaningful to people and constantly recognizing &quot;talk to the hand.&quot; so they are using whatever methods they have to love others.  i don&#039;t like country club church but i have had experiences in my life that i&#039;d like to share with hurting, lonely, and seeking people.</description>
		<content:encoded><![CDATA[<p>or maybe people are at a loss for offering something meaningful to people and constantly recognizing &#8220;talk to the hand.&#8221; so they are using whatever methods they have to love others.  i don&#8217;t like country club church but i have had experiences in my life that i&#8217;d like to share with hurting, lonely, and seeking people.</p>
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		<title>By: Larry Huffman</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235593</link>
		<dc:creator>Larry Huffman</dc:creator>
		<pubDate>Tue, 14 Oct 2008 13:56:44 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235593</guid>
		<description>This reminds me a little of the M*A*S*H episode where Ned Beaty played a higher ranking chaplain who comes to evaluate Father Mulcahey. &quot;Gotta grab them, father!&quot;

I agree that this does seem to belittle so much about what they claim. When they speak to us, it is about the high level areas of their faith. Being petty enough to complain about a bucket in the bathroom when they are supposedly saving their followers from the peril of hell seems odd. 

I think that we also need to remember that to a pastor it is a job, day in and day out. And...to many perishoners, they are his (in rare cases her) employers. I think this is much more about the congregation making sure the pastor is earning his pay in his job...that they are funding. 

Also...while the mormon church does not actually hire ministers (so it was not a paying job to me, though it took a lot of my time), I was a member of a bishopric in the mormon church before I left, and we dealt with much the same. Members complaining about every little thing...and then other members who would tear up the building and not seem to care. It was an actual concern that we did have to focus on. The reason? Churches are in the money making business...and they will not make money if there are not people in the seats to contribute.</description>
		<content:encoded><![CDATA[<p>This reminds me a little of the M*A*S*H episode where Ned Beaty played a higher ranking chaplain who comes to evaluate Father Mulcahey. &#8220;Gotta grab them, father!&#8221;</p>
<p>I agree that this does seem to belittle so much about what they claim. When they speak to us, it is about the high level areas of their faith. Being petty enough to complain about a bucket in the bathroom when they are supposedly saving their followers from the peril of hell seems odd. </p>
<p>I think that we also need to remember that to a pastor it is a job, day in and day out. And&#8230;to many perishoners, they are his (in rare cases her) employers. I think this is much more about the congregation making sure the pastor is earning his pay in his job&#8230;that they are funding. </p>
<p>Also&#8230;while the mormon church does not actually hire ministers (so it was not a paying job to me, though it took a lot of my time), I was a member of a bishopric in the mormon church before I left, and we dealt with much the same. Members complaining about every little thing&#8230;and then other members who would tear up the building and not seem to care. It was an actual concern that we did have to focus on. The reason? Churches are in the money making business&#8230;and they will not make money if there are not people in the seats to contribute.</p>
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		<title>By: Transplanted Lawyer</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235590</link>
		<dc:creator>Transplanted Lawyer</dc:creator>
		<pubDate>Tue, 14 Oct 2008 13:50:42 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235590</guid>
		<description>&lt;blockquote&gt;In an increasingly diverse and fluid religious landscape, churches &lt;strong&gt;competing for souls&lt;/strong&gt; are turning to &lt;strong&gt;corporate marketing strategies&lt;/strong&gt; such as focus groups, customer-satisfaction surveys and product giveaways.&lt;/blockquote&gt; 

Not only that, but they&#039;re going to need to hire an extra security guard after that weird dude came in out of the desert and started smashing up the Moneychangers&#039; Bank ATM next to the Starbucks.  

Seriously, I find the huge megachurches much more objectionable than the small ones because they are so obviously awash in money. They&#039;re competing for souls, they&#039;re competing for &lt;b&gt;&lt;i&gt;dollars&lt;/b&gt;&lt;/i&gt;; and it&#039;s not about using religion to teach good ethics and encourage parishioners to be good people, it&#039;s about draining tithes from the congregants so as to pay back the millions of dollars that had to be borrowed to buy the land and construct these monstrously huge and sophisticated buildings.</description>
		<content:encoded><![CDATA[<blockquote><p>In an increasingly diverse and fluid religious landscape, churches <strong>competing for souls</strong> are turning to <strong>corporate marketing strategies</strong> such as focus groups, customer-satisfaction surveys and product giveaways.</p></blockquote>
<p>Not only that, but they&#8217;re going to need to hire an extra security guard after that weird dude came in out of the desert and started smashing up the Moneychangers&#8217; Bank ATM next to the Starbucks.  </p>
<p>Seriously, I find the huge megachurches much more objectionable than the small ones because they are so obviously awash in money. They&#8217;re competing for souls, they&#8217;re competing for <b><i>dollars</i></b>; and it&#8217;s not about using religion to teach good ethics and encourage parishioners to be good people, it&#8217;s about draining tithes from the congregants so as to pay back the millions of dollars that had to be borrowed to buy the land and construct these monstrously huge and sophisticated buildings.</p>
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		<title>By: TXatheist</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235572</link>
		<dc:creator>TXatheist</dc:creator>
		<pubDate>Tue, 14 Oct 2008 13:20:34 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235572</guid>
		<description>This article showed up on the faith blog of the Austin Stateman and I mentioned the original ebay atheist...</description>
		<content:encoded><![CDATA[<p>This article showed up on the faith blog of the Austin Stateman and I mentioned the original ebay atheist&#8230;</p>
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		<title>By: llewelly</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235439</link>
		<dc:creator>llewelly</dc:creator>
		<pubDate>Tue, 14 Oct 2008 07:06:29 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235439</guid>
		<description>&lt;blockquote&gt;
Do they have such little respect for potential congregation members that they think anyone will care about the cleanliness of the bathroom and the lack of enthusiastic greeter over what the message(s) of the church actually is?
&lt;/blockquote&gt;
If they do, they have a realistic view of their customers. Most congregants ignore the &#039;substance&#039; of the sermon too.</description>
		<content:encoded><![CDATA[<blockquote><p>
Do they have such little respect for potential congregation members that they think anyone will care about the cleanliness of the bathroom and the lack of enthusiastic greeter over what the message(s) of the church actually is?
</p></blockquote>
<p>If they do, they have a realistic view of their customers. Most congregants ignore the &#8216;substance&#8217; of the sermon too.</p>
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		<title>By: BZ</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235391</link>
		<dc:creator>BZ</dc:creator>
		<pubDate>Tue, 14 Oct 2008 05:05:22 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235391</guid>
		<description>I know a pastor who could easily give all those marketing based churches a run for their money, based simply on the strength of his rhetoric and passion.  So not all churches are that shallow, or have to be to get members.  That type of thing does seem to be growing, though.</description>
		<content:encoded><![CDATA[<p>I know a pastor who could easily give all those marketing based churches a run for their money, based simply on the strength of his rhetoric and passion.  So not all churches are that shallow, or have to be to get members.  That type of thing does seem to be growing, though.</p>
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		<title>By: christy c</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235214</link>
		<dc:creator>christy c</dc:creator>
		<pubDate>Tue, 14 Oct 2008 01:59:01 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235214</guid>
		<description>This is a toughie, because real Christianity has to be non-judgemental--even to the judgers. It&#039;s the whole &quot;don&#039;t hate the haters&quot; conundrum.

So this is much ado about nothing, theologically. Christians aren&#039;t required to be perfect. As a matter of fact, they are acknowleged as pretty crappy most of the time. Just one more thing, I guess.

Just a blip.

But certainly enough to scare me away, and you.......

But we weren&#039;t going anyway, right? 

It reminds me of when the EU criticizes the US&#039;s hypocrisy. Do you care? Maybe you do.</description>
		<content:encoded><![CDATA[<p>This is a toughie, because real Christianity has to be non-judgemental&#8211;even to the judgers. It&#8217;s the whole &#8220;don&#8217;t hate the haters&#8221; conundrum.</p>
<p>So this is much ado about nothing, theologically. Christians aren&#8217;t required to be perfect. As a matter of fact, they are acknowleged as pretty crappy most of the time. Just one more thing, I guess.</p>
<p>Just a blip.</p>
<p>But certainly enough to scare me away, and you&#8230;&#8230;.</p>
<p>But we weren&#8217;t going anyway, right? </p>
<p>It reminds me of when the EU criticizes the US&#8217;s hypocrisy. Do you care? Maybe you do.</p>
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		<title>By: Julie Marie</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235191</link>
		<dc:creator>Julie Marie</dc:creator>
		<pubDate>Tue, 14 Oct 2008 01:35:26 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235191</guid>
		<description>What must a pastor think of his congregation if s/he thinks this is the sort of stuff people who are seeking a connection to the divine are focused on?

Oh my my.</description>
		<content:encoded><![CDATA[<p>What must a pastor think of his congregation if s/he thinks this is the sort of stuff people who are seeking a connection to the divine are focused on?</p>
<p>Oh my my.</p>
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		<title>By: Richard Wade</title>
		<link>http://www.patheos.com/blogs/friendlyatheist/2008/10/13/secret-shoppers-at-the-church-are-useless/#comment-235149</link>
		<dc:creator>Richard Wade</dc:creator>
		<pubDate>Tue, 14 Oct 2008 01:05:15 +0000</pubDate>
		<guid isPermaLink="false">http://friendlyatheist.com/?p=5123#comment-235149</guid>
		<description>When you can&#039;t actually improve your product or service, you print &quot;New!&quot; on the box, offer flavored coffee in the lobby, and have a prettier girl in the ads.  In the short term, it works. The money is the same color. The few more discerning consumers go elsewhere or, like us, lose interest entirely.  

In the long run you get whatever kind of customer to whom you appeal. As these churches concentrate on increasingly shallow things to attract people, they will attract increasingly shallow people.  Folks who are looking for something of substance will find it increasingly rare.

&lt;blockquote&gt;...a stray plastic bucket under the bathroom sink...&lt;/blockquote&gt;

Although I am a very deep and profoundly thoughtful person, I must admit that would be a deal breaker for me.  ;)</description>
		<content:encoded><![CDATA[<p>When you can&#8217;t actually improve your product or service, you print &#8220;New!&#8221; on the box, offer flavored coffee in the lobby, and have a prettier girl in the ads.  In the short term, it works. The money is the same color. The few more discerning consumers go elsewhere or, like us, lose interest entirely.  </p>
<p>In the long run you get whatever kind of customer to whom you appeal. As these churches concentrate on increasingly shallow things to attract people, they will attract increasingly shallow people.  Folks who are looking for something of substance will find it increasingly rare.</p>
<blockquote><p>&#8230;a stray plastic bucket under the bathroom sink&#8230;</p></blockquote>
<p>Although I am a very deep and profoundly thoughtful person, I must admit that would be a deal breaker for me.  <img src='http://www.patheos.com/blogs/friendlyatheist/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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