Troll Management 101

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If you’ve hung around social media circles lately, it’s likely that you’ve encountered one: a troll. These mythical creatures have become so prolific that they even have their own wikipedia entry: In Internet slang, a troll (/ˈtroʊl/, /ˈtrɒl/) is a person who sows discord on the Internet by starting arguments or upsetting people,[1] by posting inflammatory,[2] extraneous, or off-topic messages in an online [Read More...]


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