Not a perfect job, but who is good at apologizing? I think he should have stopped at about the 4:00 minute mark and left out the stuff about how other people’s badness pushed him over the edge. But he’s obviously trying and since I suck at saying, “Sorry” I think he deserves props for trying. Mercy is what is called for here.
Update for some of my readers: Therefore the kingdom of heaven may be compared to a king who wished to settle accounts with his servants. 24 When he began the reckoning, one was brought to him who owed him ten thousand talents; * 25* and as he could not pay, his lord ordered him to be sold, with his wife and children and all that he had, and payment to be made. 26* So the servant fell on his knees, imploring him, ‘Lord, have patience with me, and I will pay you everything.’ 27 And out of pity for him the lord of that servant released him and forgave him the debt. 28 But that same servant, as he went out, came upon one of his fellow servants who owed him a hundred denarii; * and seizing him by the throat he said, ‘Pay what you owe.’ 29 So his fellow servant fell down and besought him, ‘Have patience with me, and I will pay you.’ 30 He refused and went and put him in prison till he should pay the debt. 31 When his fellow servants saw what had taken place, they were greatly distressed, and they went and reported to their lord all that had taken place. 32 Then his lord summoned him and said to him, ‘You wicked servant! I forgave you all that debt because you besought me; 33 and should not you have had mercy on your fellow servant, as I had mercy on you?’ 34 And in anger his lord delivered him to the jailers, * till he should pay all his debt. 35* So also my heavenly Father will do to every one of you, if you do not forgive your brother from your heart.”
If every one of your apologies has not been perfect, then I’d advise cutting Mr. Smith some slack for his imperfect apology.