Beauty Influencer Jaclyn Hill’s New Lipstick is Moldy & Hairy

Beauty Influencer Jaclyn Hill’s New Lipstick is Moldy & Hairy June 10, 2019

Beauty influencer Jaclyn Hill released a line of lipsticks last week that have consumers concerned. Twitter and Instagram erupted with photos of lipstick containing particles, grains, grit, and hair. Hill’s launch of the lipstick is not the first time influencers have released moldy or contaminated products.

Jaclyn Hill’s lipstick’s launched last week contained fibers, hair, and what appeared to be the beginning of mold spores forming on the products. The beauty influencer boasts nearly 6 million YouTube followers. Hundreds of people uploaded photos to Twitter and Instagram, sharing the disgusting items found in their newly purchased lipstick.

Contamination in makeup is a big deal. The United States Food and Drug Administration legally requires companies to ensure the products they put to market are safe for consumers. When new products enter containing biological contaminants, consumers are urged to report the issues to the FDA.

With so many complaints, Hill initially clapped back at them and accused them of lying. However, dozens of photos began infiltrating Twitter and Instagram that proved the problems were widespread. Hill responded by telling consumers that the hairs were related to the use of “cotton gloves” used during the quality assurance phase of production.

Hill is not the only influencer to have issues with their products. Jeffree Star launched a liquid velour lipstick a few years ago that had a huge problem with mold. Dozens of photos popped up online of blubbling and moldy lipstick.

Another influencer Emily Noel, had issues with mold developing on her pallette’s launched by Makeup Revolution. Several individuals posted photos of their eye shadow plates containing spores of mold.

“Self-made” billionaire Kylie Jenner has not been immune to backlash and product problems. At least 15 people reported that her makeup palette gave them headaches from the glue and scents used in the products.

Rather than reporting problems to the FDA, consumers are using social media to address the issues. However, the complaints on social media are not stopping unsafe products from entering the market.

One reason many of the products are developing mold is that the products do not contain necessary preservatives to stop mold from forming. Additionally, products that are stored improperly or not formulated correctly can result in the makeup developing contaminants like mold.

Since influencers are incapable of policing themselves, consumers need to report the issues to the FDA. Makeup safety is of the utmost concern to the government. No consumer should face health consequences for purchasing products that are deemed safe for use. Additionally, companies are legally responsible for ensuring their products are safe for use.

Reports to the FDA can ensure that the company’s making the products recall them from the market. Also, the complaints can enable the FDA to take legal action against the influencer for repeated issues with unsafe products.

Consumers that receive products that contain contaminants can complete a form on the FDA website here.

Reaching out to the company that sold the product is important, but the government needs to know about these problems.

Many influencers sell makeup “as-is” or as “all sales final,” which means that returns are not an option. In the case of contaminated products, consumers can file fraud complaints with their credit card companies to receive a refund. The credit card company can then chargeback the retailer to force them to pay back for the fraudulent product.

Consumers purchasing these products are not helpless. Using these above steps can enable the influencers to make changes and ensure products are safe. Never buy products that do not offer returns.

To ensure product safety makeup companies should use preservatives if their products contain water. Additionally, products should be stored properly to avoid overheating, which can lead to mold. For more about contaminants in makeup, visit the FDA.

For more information, watch my stream on quality issues with makeup:

*Katie Joy is a columnist and hosts Without A Crystal Ball on Patheos Non-Religious Channel. She writes articles on parenting, disability advocacy, debunking pseudoscience, atheism, and crimes against women and children.

She co-hosts the YouTube show, “The Smoking Nun,” with Kyle Curtis on The Non-Sequitur Channel. The show airs weekly and tackles pseudoscience, current events, and crime stories.

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What Are Your Thoughts?leave a comment
  • Wisdom, Justice, Love

    I’m finding hard to believe most people promoting “their line” on the internet research it. Who thinks this person knows their suppliers or distributors? Has she done research on chemical half life/ shelf life of the proposed supplies. Shots she know the sourcing, as opposed to “reading their sales literature”?

  • Cozmo the Magician

    ewwwwwww. just ewwwwwwwww.

  • Friend

    Two words, people. Tar. Get.

  • wannabe

    Mold in eye makeup! Yikes!

  • Cozmo the Magician

    those pics make the inside of my fridge look clean and healthy O_o

  • Madison Blane

    E. L. F. if you hate it, you’ve only wasted $3 – $6, and anywhere that sells it will STILL return your few bucks if the product is jacked up. My only complaint is that they don’t sell a foundation that is light enough for my uber-pale complexion, but that’s ok because they sell foundation lightening cream for $4, and pure white HD powder for $6. “Influencers” can KMA with those 400% mark-up prices. Nope! Those palettes have pennies-worth of colored powder in them. I don’t mind compensating companies enough to pay their workers fairly, but I am not contributing one red cent to making someone rich for slapping their name on my lipstick.

  • NikkiofAmystika

    For more info on lipstick problems and the Jaclyn Hill problems in particular, here are a couple articles from Temptalia, a beauty blog I read and comment on regularly. The blog’s been going for over 10 years, and the author, Christine, is very thorough and very honest about her opinions.
    Please make sure to read the comments on these articles as well-the combination of articles and comments provides a lot of context on what manufacturing problems are normal and what’s not. The second article has a long comment section-over 160 comments-but it’s worth it!

  • persephone

    My guess is they put out a request for bids on the items they want made. Since so many of these manufacturers are not in the U.S., it’s nearly impossible to meet the managers and see the production lines. They don’t do their research, and this happens. If Jeffree Star, as famous as he is, is getting garbage products, the likelihood of someone less famous having this happen is much greater.

  • Wisdom, Justice, Love

    I don’t quite follow the field, so I’m not aware of Jeffree Star. But what you say is the point.
    These suppliers send “samples” (the good quality) and the mass produce whatever. Not all supply chains, but too many. How much of it is actual Private Label? That would be more legitimate, but probably damage brand identity.

  • persephone

    My issue is that I have a lot of allergies. Fragrances and some preservatives mean I’m pretty limited in what I can use. Every time I find something that works, I am beyond thrilled. But my skin went berserk a few months ago. Best guess is the lupus, because suddenly my cheeks and chin were like a dried snake skin and the skin was flaking off like dandruff. My forehead aged about 20 years in a couple of weeks. I had a sample of Tarte Maracuja oil and it’s been amazing.

  • Madison Blane

    Samples are great, especially for things like moisturizers because you need them but you never know which one is going to be right for your skin until you try it. I have paid the price for Clinique because they give samples and I know it works. Oddly enough, some of the light hair oil sprays have been great for my skin too. I’m just not the kind of person who is going to spend $50 – $75 on a product to see if maybe it will work, especially not when it comes to lipsticks and powdered pigments which really don’t increase in quality in comparison to the price. Some of the hardest to blend shadows I’ve ever used were the most expensive, and the hands-down easiest to blend and most pigmented shadow I ever bought was a 99cent jar of powder.

  • persephone

    I have Sjogren’s, so my skin went from normal to desert creek bed in August inside of a couple of weeks.