When I was planning the Humanism at Work conference this summer, I asked the Hilton about getting a 5 mbps wifi stream so we could livestream it. The cost? $5500 for a day and a half. So we decided to just let people use their cell phones instead. At the Marriott, apparently, they would have jammed the signal to force us to spend the money.
The Marriott-run Gaylord Opryland resort in Nashville was faced with a dilemma. Like all hotels and exhibition centers, it charges exhibitors and conference organizers exorbitant amounts for Internet access on trade-show floors, as well as nightly fees for guests. Nearly all conference centers charge thousands of dollars for a few days of access, per exhibitor, and all they get is a couple of megabits per second at their booth. Google for the price sheets: you’ll need an emesis bag handy.
Thanks to fast cellular networks and portable WiFi hotspots, though, these halls are losing their extortionate edge. A carryover from the days of a captive audience who had no other choice, the wheeze was always factored in as a cost of participating in trade shows and other events. Now, however, the 4G LTE standard–whose frequency range penetrates buildings far better than most older cellular technologies–offers data rates in the tens of Mbps.The Gaylord Opryland came up with a clever plan. Some level of hotel management understood that its Wi-Fi intrusion-mitigation system came with a feature that could kick people off networks — and not just their own. So, as the FCC explains in a press release and consent order [PDF] released today, Marriott staff at the facility made it impossible for people in the vicinity to use personal hotspots, portable routers, and the like. This is a big no-no: a violation of Section 333 of the Communications Act. A clever visitor to the convention center — likely someone irritated at being knocked off his portable router over and over again — discovered the deauth behavior and reported it in March 2013 to the FCC.
The FCC has fined the Marriott $600,000 for this, which is peanuts for them.