When things go wrong, often the first response is to root out responsibility.
It happens in my workplace, and probably yours too.
“Who dropped the ball?”
While proper accountability is an important part of most organizations, we often get tripped up looking for the guilty party instead of actually fixing the problem.
There is little to be gained by engaging in the unnecessary criticism of your predecessor or coworkers.
Ultimately, it doesn’t matter whose fault it is. What matters is whose responsibility it is. The problem isn’t “theirs” – it’s “ours.”
We live in a world that thrives on finding mistakes instead of creating solutions. If you must affix fault, then do so with a resolution in the other hand. It’s my desire to create a culture that focuses less on the “gotcha” than on the “fix it.”
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