Hard to Say, “I’m Sorry” 3 Keys to an Effective Apology

Hard to Say, “I’m Sorry” 3 Keys to an Effective Apology March 17, 2016
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Saying “sorry” and meaning it is about repairing relationship, not making ourselves feel better.  Check out my latest column for Our Sunday Visitor

Lent is a time of reparation — a season of sorrow for sins committed and expressions of a sincere desire to reform our lives. But what does it mean to be sorry? What are the components of real remorse?

Whether we are expressing sorrow to God, a spouse, family member or friend, it can be hard to say, “I’m sorry.” It can be even harder to say it well. Sometimes, when people say that they are sorry to us, we can feel like there is something missing. Often, it’s because there is. But what? As we express our sorrow to God this Lent for the ways that our lives do not reflect his plan for us, it can be important to make sure our “I’m sorry’s” have all the components of sincere remorse. Researchers note that good apologies involve three ingredients: empathy, restitution and objective criteria.

Apologies missing any one of these component often feel lacking, or incomplete and that nagging feeling can make it hard to experience real reconciliation. Here’s why these three components are such an important part of a complete apology.  (Continue Reading).

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