We are in the middle of a second “great transformation,” suggests Zygmunt Bauman in Collateral Damage: Social Inequalities in a Global Age (46-7). Industrialization has given way to an “experience economy.” Bauman points to a shift in the metaphors and vocabulary of management theory as evidence: “To convey the rules of their strategies and the logic of their actions, contemporary business leaders no longer speak of ‘engineering’ (a notion implying a divide or juxtaposition between those who ‘engineer’ and that... Read more