This, of course, brings us to the second (and most profound) difference between the 1938 version of Shaw's masterpiece, and the 1964 musical: Henry Higgins himself.
Rex Harrison's Higgins is prickly, bombastic, and self-centered, yet ultimately likable. His harshness toward Eliza grates at times, yet there is a sense that he is both more kind-hearted and more sincere in his efforts than he wishes to appear—a sense influenced more by the revelatory song "I've Grown Accustomed to Her Face" than any other moment in the film. His unenthusiastic efforts to convince himself that he will not miss Eliza after her departure, and his genuine fondness when remembering her charming mannerisms and the brightness she brought to his life convinces us that Higgins has honestly (and at least somewhat altruistically) sought to bring out the best in Eliza. And so, despite Shaw's insistence that Higgins and Eliza must never be reconciled, we can forgive him a goodly bit of his boorishness and rejoice in their reunion. In the world of Lerner and Loewe, Eliza's return serves as a paradigmatic example of the sorts of happy ending Hollywood thrives upon. But rather than simply tacking on a rose-colored finish that would have outraged Shaw yet again, My Fair Lady earns its happy finale by convincing its viewers that Higgins has been as positively changed by Eliza as she has by him.
Leslie Howard's Higgins is manic, foppish, and considerably meaner than Harrison's later interpretation. His driving harshness has none of My Fair Lady's musical lyricism to soften its hard edges, and his character suffers greatly from the absence of an "I've Grown Accustomed" moment. His insistence on his own genius, his myopic obsession with achieving success no matter the human cost, and the implied insignificance of those around him are undiluted by self-awareness, self-understanding, or any notion of self-deprecating sarcasm. In Pygmalion's final scene, Higgins turns his back on Eliza (and, most tellingly, on the audience) while demanding to know where she has put his slippers—a shot that stands in stark contrast to Harrison's clearly chastened, tongue-in-cheek request for his slippers at the end of My Fair Lady.
Shaw correctly objected to the "happy" ending producers mixed into the vinegar he intended for his audience when seeing that they were to imbibe it in this context. Without a clear and compelling sign of the professor's change of heart, Eliza cannot return to Higgins. He simply does not deserve her, which makes his smug satisfaction at the unexpected return of his Galatea almost unspeakably galling. The prospect of Eliza embarking on a lifetime of servitude to a man who loves himself far more than he will ever love her is a difficult one to swallow.
Still, Pygmalion's ill-fitting, unsettling ending has a silver lining, for it is when seeing Eliza as profoundly displaced (and Higgins as profoundly contemptible) that the true hero of Shaw's biting little parable emerges: Colonel Hugh Pickering.
In My Fair Lady, where the need for redemption is less significant, Colonel Pickering plays a largely comedic role. But in the audience-frustrating Pygmalion, the nobility and gentleness of the colonel is absolutely essential. A kind-hearted and sincere man, he is far from perfect. At times, he allows Higgins to ride roughshod over his finer sensibilities. Mild-mannered and quiet, his excitement over their successful "experiment" overrides his gratitude toward Eliza and his appreciation for her role in the project.
Yet from the very beginning of the story, Pickering behaves like a gentleman. Eliza credits the moment when he first addressed her as "Miss Doolittle" as the beginning of her transformation—"It was the beginning of self respect for me," she says, going on to profess that "The difference between a lady and a flower girl isn't how she behaves. It's how she's treated."
Sadly, Higgins treats her like a guttersnipe even when she is dressed like a lady. But Pickering treats her like a lady even when she seems like nothing more than a poor, ignorant guttersnipe. He genuinely cares for her and her well-being—the perfect foil to Higgins' calloused indifference and selfish motivations. And it is his behavior, not Higgins' egomaniacal misbehavior, that shapes and guides Eliza along the path of self-improvement.
In a world where one's status in society is linked ever more closely to one's credentials, the Colonel reminds us that her innate human dignity is the only credential Eliza needs in order to be treated with courtesy and respect. He is the embodiment of Pope John Paul II's assertion that "the inalienable dignity of every human being and the rights which flow from that dignity—in the first place the right to life and the defense of life—are at the heart of the Church's message."
Thank God for Colonel Pickering.
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