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I worked for 17 years as a staff apologist for Catholic Answers, a Catholic apologetics and media apostolate in El Cajon, California. Before that, I worked for Catholic Answers as a customer service representative and general jill-of-all-trades, both as a volunteer and staff member, since 1997. (For the record, I was officially hired in 2000, promoted to staff apologist in 2003.) What does an "apologist" do, you might be wondering? In addition to engaging clients in conversations about the Catholic faith by phone, email, and online, I wrote for Catholic Answers' online and print magazines, contributed three booklets to their "20 Answers" series (on witchcraft and the occult, Judaism, and the New Age—which gives you some idea of my interests), and I contributed to Catholic Answers' product development by editing, proofreading, and holding people back from committing inadvertent heresy. Now I'm a freelance writer, editor, and proofreader. My opinions are my own. And if I commit inadvertent heresy, no one is holding me back.