Some Assembly Required
Apologizing is one of the key components to conflict resolution–and one of the easist ways to reinstate hostilities if perceived to be insincere. An apology has three distinct parts, each with their own significance in healing the wound.
- Acknowledgement
- Response
- Restitution.
In this week’s video, I talk about how those parts work together and why it’s important to teach our kids the proper way to say they’re sorry.
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