Trolls, Slacktivism, and Having a Conversation

Trolls, Slacktivism, and Having a Conversation 2015-03-03T10:43:36-05:00

yelling at compThe rise of social media and blogging over the past decade has opened the door to a new avenue of public discourse. We’ve actually had to invent phrases like “don’t feed the trolls.” We’ve become mesmerized by the slacktivism of Twitter hashtags, seeking to get large amounts of social media support behind a cause (typically against a person or group representing a broader issue) that actually requires tangible, hands-on solutions.

Now, we should not stifle the right to be heard. Freedom of speech is crucial. And social media is a unique, powerful mode of ministry that can be utilized well. The online discussion regarding Ferguson and related issues was extremely helpful to me. So I don’t want to throw the baby out with the troll water.

Problems inevitably arise, however, because anyone can write a blog post or status update, send it out to the world, and for all intents and purposes move on without repercussion. There is a tendency to write “hit pieces” — attacks on an individual or group — under the guise of free expression of opinion.

And why not write sensational pieces? You can attract a lot of attention to your work. A recent example is this article written by Gregg Doyel of CBS Sports regarding Tim Tebow, Robert Jeffress, and FBC Dallas. Doyel extracted quotes from Jeffress’s sermons, likened him to a mild-grade version of the Westboro group, and started the frenzy that caused Tebow to skip out on his scheduled appearance. (Oh, and Gregg Doyell got a lot of pub for himself.)

And Lord knows that Christianity is no innocent bystander in this epidemic. In fact, it’s disappointingly common. Some were upset about Kevin Ezell’s now-infamous critique of ”bloggers who live with their mother and wear a housecoat during the day,” but he’s been given ample ammunition to make that sort of claim. Let’s face it: blogs are used as bully pulpits far too often, inside and outside the Church. I’ve been guilty of it. I bet you have, too.

The difference? We in the Church can glean from God’s wisdom in Scripture and seek a better way.

Scripture and Conflict

Most people are aware of Jesus’s command in Matthew 18 that begins with, “If your brother sins against you, go and tell him his fault, between you and him alone. If he listens to you, you have gained your brother.” And we’ve probably heard Paul’s exhortation in 1 Corinthians 5: you should expel a person in the church who sins without regard or repentance. These are standard texts in church discipline issues and conflict-related sermons.

But how should a people respond when a brother (or sister) writes, says, or does something that they don’t like? It’s not sinful, it’s not an offense against you — you just simply disagree. How do you apply Matthew 18 in a context that is not a personal attack toward you, but rather a public statement that you feel warrants public rebuke? How do you apply 1 Corinthians 5 when it’s not a church discipline issue?

In all types of situations, the character of Christ should come to the forefront. When dealing with online dialogue in particular — whether you are sinned against or not — consider the new life in Christ that Paul describes in Ephesians 4:

Therefore, having put away falsehood, let each one of you speak the truth with his neighbor, for we are members one of another. Be angry and do not sin; do not let the sun go down on your anger, and give no opportunity to the devil. Let the thief no longer steal, but rather let him labor, doing honest work with his own hands, so that he may have something to share with anyone in need. Let no corrupting talk come out of your mouths, but only such as is good for building up, as fits the occasion, that it may give grace to those who hear. And do not grieve the Holy Spirit of God, by whom you were sealed for the day of redemption. Let all bitterness and wrath and anger and clamor and slander be put away from you, along with all malice. Be kind to one another, tenderhearted, forgiving one another, as God in Christ forgave you.

Remember: it’s not a sin to publicly or privately disagree with someone, nor is it evil to show concern about something they’ve said or done. When these conversations are healthy and informative, they can be truly helpful. But tone is important. Motivations are important.

Social media is real life. It’s not a separate existence and doesn’t remove you from the consequences of your actions. Repercussions do exist, whether felt in the moment or not. People are damaged. Sin is often committed.

Snark, misrepresentation, and attack on another’s character should disappear when we ponder our redeemed lives, the reality of Satan, and the implications of Christ living in us (Gal. 2:20). The cross levels the playing field and demands grace as the immediate response.

Moving Forward in Online Disagreement

Imitating Christ should be our foundational aim. This alone ought to bring pause to our knee-jerk reaction to assault another. (And might save our keyboards a little stress, too!) Beyond that foundational principle, here are some thoughts to remember when engaging in online dialogue.

  • Those you cyber-fight are real people. A fact lost on many is that you’re dealing with a real person, with real feelings, a real family, and real flaws — just like you. Treat them as such. Take a step back, do your homework, and make a fair attempt to understand their position.
  • It’s much easier to blast someone from your computer screen than actually talk to them. Our first inclination should be to speak with that person about the issue. You might find that the person meant something else, regretted their decision, or has a legitimate explanation for what happened. It’s not holy or helpful to shoot arrows across the interwebs.
  • God searches the heart. Scripture is full of reminders that God knows our motives (Ps. 139:1; Jer. 17:10; Rom. 8:27; 1 Thess. 2:4). There are likely not many pure reasons for publicly attacking another, so pray for the Holy Spirit to reveal your intentions.

May we all glorify God in our public, and private, disagreements.


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