New York City, a metropolis known for its bustling streets and skyscrapers, stands as a prime example of the lagging return to office culture. Peaking in the third quarter of last year, the city’s office visitation rates have since come down and remains way below pre-pandemic levels. This phenomenon serves as a cautionary tale for businesses still grappling with the challenges of hybrid and remote work. The Rise and Fall of Office Visitation Rates In Q1 2023, Real Estate Board... Read more
Imagine a chef who creates a mouth-watering feast, only to discover that the guests don’t actually want the gourmet spread. This is the predicament employers find themselves in as they attempt to usher employees back into the office or into new flexible work arrangements. The ingredients look promising, but the recipe for success remains elusive. A recent survey by the Centre for Future Work reveals that employers are missing the mark when it comes to employee buy-in on returning to... Read more
According to a recent survey conducted by job site Monster, more than one in four (26%) US workers would rather undergo a root canal procedure than work in their offices five days a week. Additionally, nearly two in five (38%) workers said they would quit a job that required just one day onsite. These staggering statistics reveal a clear shift in workers’ attitudes towards the traditional office environment, and companies that fail to adapt to this change risk losing their... Read more
Work from home jobs have become a permanent reality for many American federal government employees, despite opposition from Republican politicians. The Republican majority in the House has recently introduced a bill that would undermine hybrid work arrangements for federal workers, forcing government employees back into the office and out of any work-from-home strategies. The theory behind this bill is that agencies cannot be as productive out of the office as they are in it. However, this bill already faces a... Read more
The COVID-19 pandemic has brought a new set of challenges to the workplace, particularly for women. Harvard economist Claudia Goldin’s new book Career and Family: Women’s Century-Long Journey toward Equity sheds light on the obstacles that women, especially those with a college education, face in the labor market. In her book, Goldin demonstrates how the need to work long hours outside the home at prescribed times is one of the most important challenges for women, perpetuating disparities between the genders.... Read more
Lawyers strive for fairness and justice in every case they handle. However, the behavioral science research shows that human reasoning in legal contexts is inherently flawed and vulnerable to both explicit and implicit biases. Cognitive biases, as they are known, can significantly impact legal matters such as employment law, jury selection, public procurement, criminal defense, business decision-making, bankruptcy, and police misconduct. It is therefore crucial for legal professionals to understand and address these biases in order to ensure the integrity... Read more
Do you feel confident in your company’s hybrid and remote work environment? As a global expert in hybrid and remote work, I am constantly seeking insights from industry leaders to help organizations make a successful transition to remote work. Recently, I had the pleasure of interviewing Tony DiBenedetto, the CEO of Appspace, a company that helps organizations connect and engage with their workforce, no matter where they are located. In this article, I will share some key takeaways from our... Read more
As the world continues to navigate the challenges brought about by the COVID-19 pandemic, remote work has become an increasingly common reality for many professionals, including those in the marketing and advertising industry. A recent report from Filestage, based on 366 responses from marketing and advertising professionals, provides valuable insights into the current state of creative collaboration in this industry. At the start of 2023, the report shows only 1-in-5 marketers and creatives are fully remote, compared to 2-in-5 at... Read more
Recent news of companies such as Disney and Starbucks requiring their employees to return to the office inspires hand-wringing narratives about a widespread trend of returning to the office and disappearance of remote work jobs. But do these headlines reflect the new reality or do they simply cherry-pick high-profile businesses to appeal to the anxieties and prompt clicks from employees worried about mandated office returns? The data suggests that remote work is here to stay. The terms “remote work jobs”... Read more
We’re all living in a world of rapid change. The way we work has been fundamentally altered by the COVID-19 pandemic, and many businesses have had to adapt to hybrid and remote work models. In my recent interview with Brenda Bown, CMO of Service Cloud at Salesforce, we discussed how customer service automation and AI plays a vital role in this new era of work. Automation: The Secret Sauce for Flexibility and Retention In a tight labor market, offering flexibility... Read more
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