The Anchoress
O Amazon,
At Christmastime
indeed I pledge my gratitude
Your canny stock
and shipping speed
vastly improves my attitude
Of Almond Paste
the local shops had
a most plundered inventory
Rainbow cookies
without the stuff
would bring this cook no glory
You shipped it
(overnight no less)
and for a mere three dollars
Thus insuring
a dessert met
with gustatory hollers
O Amazon,
your service doth
set fine new precedents
True service
we do sorely need
Would you run for President?
Seriously, I couldn’t find that brand of almond paste anywhere, and I will use no other for my baking, particularly when it comes to the rainbow cookies.
For less than it would cost me to pull out of the driveway, Amazon delivered the stuff to me overnight. In the evening there was weeping, but joy — and almond paste — dawned in the morning.
Why can’t every enterprise run this efficiently? Why is the notion of “service” so deficient in so many areas, and why do we accept that deficiency? Especially in the people who are called “public servants” and who serve so poorly and with so little apparent understanding of what the words mean?
Good service should be rewarded. I have written a bad poem with which to reward Amazon.com. But the truth is, great service keeps me coming back.
UPDATE: Glenn Reynolds links! Thanks Glenn!
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