… I certainly hope the conversation I just had first thing this morning isn’t indicative of how the rest of the day will be. Warning: When my patience is tried, I say “shit” a lot.
ME: Why hello. Yes, that property you are calling about is still for rent. Why yes, the rent is $425 a month.
PERSON: Is it nice? I hate it when people rent houses that aren’t nice or something they wouldn’t live in themselves. Is the kitchen updated & appliances new?
ME: We have photos available on our website. And of course if the appliances are not in working order they will be repaired.
PERSON: But I don’t want some used old thing. I want a new stove and refrigerator. You know. Something nice.
ME: Well it does rent for only $425 a month so no, it’s not going to have granite counter tops and brand new stainless steel appliances. We do have another property that has recently been updated that might work. Newer appliances, refrigerator with ice maker in the door, new microwave and range hood. But it rents for $675.
PERSON: That’s too much! Look just cause I can’t afford anything nice doesn’t mean that I don’t deserve anything nice. I deserve to have the best, just like anyone else, and it’s discriminatory to deny me that!
Of course what I really wanted to do was to tell her she wasn’t entitled to shit and to hang up the damn phone and quit wasting my time. But no, I simply thanked her for calling us and suggested she check back later in the month to see if we had something in her price range a bit more suitable. Perfectly professional and always cordial. You know, because I don’t want to lose my job and have to move into some shitty house that rents for $425.