STRUGGLING CITY’S COFFEESHOP SERVES IT ALL:

The key to the shop’s comprehensive business plan: offer as many services as possible to any conceivable customer. In the florescent-lit rooms behind espresso machines, walk-in clients can see a notary or submit a urine sample. If that’s not enough, go upstairs to have family portraits taken in the on-site photography studio.

Jimmy Jackson made use of the document-services center last week, printing job applications as he waited to testify in court. He said his brother, whose custody case was pending, had his taxes done during the trial.

“And the coffee ain’t half bad,” Jackson added.

On a normal day, jurors and lawyers mix with criminal defendants, city bureaucrats cross paths with recovering addicts from the nearby methadone clinic — and everyone comes to see Mona Pryor, whose job title as City Coffee’s operations director scarcely hints at her many roles.

“Lawyers are always coming in here to ask me to put in a good word with judge so-and-so, or asking me to introduce them to someone from the other side,” said Pryor. She is the one-woman force behind most of City Coffee’s services, with an associate’s degree in accounting and a variety of specialty certificates.

more (via Ratty)