My doctor gave me a prescription for a drug, but gave me a card that would give me the first prescription free and the next six at $10 a piece. At least that’s what the information said.
First time over, our friend Larry the Pharmacist took the little card, ran it through and bingo! a free prescription.
Next time over, our friend Steve took the bigger card — the one for six prescriptions at a mere $10 for each one, but this time it didn’t go through. After about 30 minutes, Steve the Pharmacist said, “Mr. McKnight, I’ll figure this out. You pay me $10 and I’ll get back with you.”
Sure enough, two hours later Steve the Pharmacist gave me a call. “Mr. McKnight, we figured it out.”
I can’t explain it, but what I can explain is this: I coached Larry the Pharmacist’s son years ago and I also coached Steve the Pharmacist, and they are fine people. They make Libertyville the community that it is.
Kudos.