A Catholic “Undercover Boss”

I’m a fan of the show, and can’t wait ’til it comes back this winter.  (I preached about it a couple years ago, in fact.) But this episode, airing in late January, sounds like something to see:

Dina Dwyer-Owens, CEO of the Dwyer Group, a collection of home service franchises, donned a wig, pearls and blue jeans to check in on her employees for an upcoming episode of the CBS reality series “Undercover Boss.” And, by and large, she liked what she saw.

“To see how much our employees and our franchisees care is really awesome,” Dwyer-Owens said in a Dec. 15 telephone interview with Catholic News Service from Dwyer Group headquarters in Waco, Texas.

“Being out there in the van with the service professionals and the franchisees for a day or half a day really doing the work that they do, I have a whole new appreciation and respect for these professionals,” she said. “I look at myself and think, ‘I wonder what their day’s going to be like today.’ Their work is hard. It’s hard work. It was hot when I was out there with them, and they were doing it every day.”

When the “Undercover Boss” production team met with Dwyer-Owens before arranging her visits, they asked her what she did in a typical day. One part of her answer was making pancakes for breakfast. Another part was going to Mass.

“My goal is to go to Mass three to four times a week. During the seasons of Advent and Lent, I try to go five days a week,” Dwyer-Owens told CNS. “It just keeps me grounded in doing the right things instead of all the other stuff that creeps into your life.”

Her “Undercover Boss” segment shows her at a morning Mass at St. Louis Church in Waco and chatting with the parish pastor, Father John Guzaldo. Waco is in the Diocese of Austin.

“He’s such a cool priest,” Dwyer-Owens said. “I can text him and he responds.”

There’s a closing segment showing her praying alone inside St. Louis. “I’m not very good on meditating on Bible Scriptures and being focused. I find things I need to do around the home (instead),” she said. “I need to be in a place that quiets me.”

Dwyer-Owens said the routine of near-daily Mass came early in her tenure as CEO after she succeeded her father, who founded the company 30 years ago. The Dwyer Group had bought a company that was bigger than the original Dwyer business, and with the purchase came a seemingly endless string of things to do.

“I found I was getting very caught up in the activities on the to-do list,” she said. “I was finding that I was letting negativity seep into my day. I was getting bogged down by the to-do’s instead of the to-be’s. I found that going to Mass was the best way to keep me grounded and focused on what I needed to do in life.”

Read the rest.

"I think I would have been happier had the CDF handled the nuns the way ..."

Vatican challenges “interpretation” of cardinal’s remarks ..."
"Blaming "Islamics" for this is like blaming the Pope for the Holocaust Denial of Hutton ..."

One killed, 44 injured in Catholic ..."
"It smacks to me of hyper-sensitivity, a veiled spiritual and intellectual pride, with regards to ..."

Pope Francis: “A Christian who complains, ..."
"Oh, no, we never change our mind, and we always agree, even on points of ..."

Vatican challenges “interpretation” of cardinal’s remarks ..."

Browse Our Archives

What Are Your Thoughts?leave a comment

5 responses to “A Catholic “Undercover Boss””

  1. I think the show is wonderful, for it does help those at the top understand what those at the bottom experience each day. The fact she publicly states she goes to mass almost daily is wonderful! What an excellent witness.

  2. Reality shows can be awful, but they also often show us things that scripted television does not — disabled but intensely loved relatives, large families, religious faith, etc. One of the things I liked most about Extreme Makeover and Wife Swap (before it jumped the shark) was seeing married couples who had obvious loving relationships and to whose lives faith and church were central. This week’s The Biggest Loser kickoff showed the first contestant deciding to go back home to his pregnant wife and NINE children — all of whom seemed to be healthy, normal, and happy.

  3. Are we going to see bishops do the “Undercover Boss” deal sometime? My suspicion is that all of them are so recognizable they could not possibly “hide in plain sight” even without their “clerics” on.

    But someone told me that this is the role of the deacons — to be the eyes and ears of the bishop in places where he cannot be. If that is the case, what better places for deacons to visit than blogs ? There are at least a dozen deacons that check-in The Deacons Bench on occasion; I wonder how many other deacons out in “blog-land” just read?

  4. Fiergenholt, many have felt for years that some of the Bishops have been missing in action since the Spirit of Vatican II blew over the land.

    I wonder how many Catholics, even those in the pews, would recognize their Bishop, even some of the most recognizable, if done in the same way this show does with their CEO’s. I agree with Deacon Greg and enjoy this show and this one sounds like one to watch.

  5. Both “mark” and “fiergenholt” offer an interesting twist to all this and it caused me to do some thinking. I have served under three bishops: the first one (who ordained me) and my current one were/are “clerical” through and through. Even if they had not worn their fancy robe or their big cross buried in their black clerical shirt, they always looked and acted in such a way that they simply could not have hidden in “plain-sight.”

    The middle of the three pretty much was “hidden-in-plain-sight” all the time. Always drove himself everywhere (early in his career in a beat-up and rusty AMC Gremlin!); always gregarious; had an incredible memory for faces and names and when he saw you for the first time in a while he always commented about a topic of your last conversation. Just yesterday, I had a conversation with a nephew of his and his uncle’s “hidden-in-plain-site” traits were items both of us still chuckled about: “I remember a time mom and dad hosted a block party and my uncle came. He blended in so well with our family that a lot of our neighbors — who should have recognized him — swear to this day he wasn’t there.” LOL

Leave a Reply

Your email address will not be published.