Disqus Switch and Disappearing Comments

Okay all, sorry for the confusion. The old wordpress software apparently became too clunky as Patheos grew, so every blog is being switched over to the disqus commenting system.

The Awesome Stuff:

  • Conversations should be easier to follow now, and you can now “like” comments by up voting them—something some of you have wanted for some time. You can also flag comments as inappropriate, which helps me ensure that everyone follows my comment policy.
  • You can edit your comments, another thing you all have been clamoring for!
  • The “You’re Posting Too Fast” issue will now be a thing of the past.

The Sucky Part:

  • The last few days’ worth of comments have disappeared. They will reappear over the weekend. It’s just that they had to do an import of all of my comments at some point, and there was a gap between that and starting the new system, and they are now doing an import of the comments that were posted in that gap. I love my comments here and that makes me just as sad as you, but bear with it and they should reappear in good time.

The Not Complicated Stuff:

  • You can still comment as a guest if you like, providing only a name and email address. I’ve asked Patheos to enable this option because I want to make it as easy as possible for people to comment, and I know some people may not like registering, especially those who comment less frequently.

The Complicated Stuff:

  • If you are a regular commenter, I would ask that you register and login with disqus (or with your facebook, twitter, or google account) rather than simply commenting as a guest. This will make it simpler to know who is who among frequent commenters, it it will allow people to see other comments you’ve made previously, etc. If you don’t already have a disqus account, you will need to register, but it’s super easy—I simply clicked “register with disqus” and then entered my username and my email address.

Some Additional Details:

  • Because my email address is connected to my gravatar image, it put that up as my avatar. If you find that this is a problem, you could enter an old email address or create an email address specifically for commenting, or change the gravatar associated with that email address, etc.
  • The new system should keep you logged in on your regular computer, but if you have accidentally logged in with a username you don’t like you can easily log out by clicking the gear button to the right under the comment box.
  • If you look at your disqus profile (under the gear button), you can merge your new disqus account with any comments you have posted on my blog using the email you used to register for disqus. I did this and would recommend it, for the sake of continuity.

Please use this thread for trouble shooting and discussion of the change. Realize, though, that I can’t change it back to the wordpress commenting system. The new system is here for good, and should fix the previous commenting problems. I imagine there are some tweaks I could do, though to be honest I’m still figuring out how this commenting system works on my end, so I’m new to it too.

Sorry for the confusion, and I hope the new system works out well!

Post edited to explain the enabling of guest commenting. 

About Libby Anne

Libby Anne grew up in a large evangelical homeschool family highly involved in the Christian Right. College turned her world upside down, and she is today an atheist, a feminist, and a progressive. She blogs about leaving religion, her experience with the Christian Patriarchy and Quiverfull movements, the detrimental effects of the "purity culture," the contradictions of conservative politics, and the importance of feminism.

  • Niemand

    Sorry, I can’t figure out if I can comment or not. Disqus is a horrible system. I may drop as a regular commenter and reader here thanks to the new system. Bye, maybe.

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      I’m trying to figure out why, but at the moment it’s putting comments in moderation, so that I have to approve them. I will figure out how to change that. What are the problems you see with Disqus? I can’t get rid of the new system, but I may be able to ameliorate some of its deficiencies in the settings. Also, I’d encourage you to at least stick around for a bit and see how it goes, rather than just disappearing. :/

      • Andrew G.

        You should be able to enable guest commenting, which would allow people to comment without registering first.

      • http://patheos.com/blogs/lovejoyfeminism Libby Anne

        Yep! I just figured it out. The Patheos people control the main controls, so I can’t change them myself, but they’ll change them as I ask. They’ve said they prefer not to allow guest commenting for spam reasons, but I’ve requested that they change that, at least for the time being, and see how it goes.

      • http://lanahobbs.wordpress.com/ lana hobbs

        did that comment go through? i just tried to register although i have done it before on another site, it wouldn’t recognize my email… now i registered but it didn’t let me put in a password. Ah, i know it isn’t your fault, but i really, REALLY hate disqus.

      • http://lanahobbs.wordpress.com/ lana hobbs

        i think it did not. what i was saying was, i have trouble logging in ALL the time, I get follow up comments emailed when i do not necessarily want them, and if there is a way to link my blog to my commenting name, i don’t know it, and i really liked that. I have so few readers, that i really appreciate when people come to my blog after clicking on my name on a comment.
        if there is a way to conquer these problems, i would sincerely appreciate it. if not, i guess i’ll just make do but if i get an email for every single comment after mine then i will rarely comment. I commented on a Single Dad Laughing post once, got hundreds of emails about comments, and all i had wanted to say was ‘thanks for sharing this, hope your day gets better. i never commented on his blog again… but of course i’m more interested in discussions here.

      • http://patheos.com/blogs/lovejoyfeminism Libby Anne

        Oh, I can answer these questions! Just change your settings in your Disqus profile. There is a place to add your website address, and a place to uncheck the boxes for getting emails about follow-up comments. Just click on the gear under the comment box above, and say “edit settings,” and look at each section seeing what you want to change. You can change your password there too, I think.

      • http://lanahobbs.wordpress.com/ lana hobbs

        super, thanks! i did check my email and it let me get a password from there. I’m still not sure why i had to get a new account, b/c i think i had one, but at least now i can get in to it :D

      • http://lanahobbs.wordpress.com/ lana hobbs

        thanks for putting up with all the whining, i’m sure we’ll all get the hang of it soon :)

      • http://lanahobbs.wordpress.com/ lana hobbs

        i feel really stupid. All my problems i was worried about, were with LIVEFYRE. not disqus. that’d be why disqus said i didn’t have an account with them. it was with LIVEFYRE. *facepalm*.

      • Niemand

        It seems I can comment, so withdraw the bit about disappearing. I have a strong dislike for systems that demand registration since this seems to me a way for them to get your email address which, at best, is only going to lead to unwanted spam and might be a security risk. (Confession time: I used a fake email. I hope it doesn’t go to someone’s real account.) But I see you took care of that problem since I posted initially anyway.

        I’ve also seen disqus result in extremely bizarre sequencing problems on other blogs. I’m not sure what that’s about, but it makes the threads very confusing when the responses suddenly drop to a completely different thread. Maybe that was a blog specific problem.

      • Conuly

        I have a “spam me! email” just for use on registering for things. It’s registered to me… but I don’t use it.

  • Erica Bellinvia

    I logged in with my google account but I now i understand that my comments, like this one, will be posted under my real life name and would prefere to be anonymous… and I cannot find a way to log out!

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      There is a gear button to the right, immediately below the commenting box. Click on it and then click “log out.” Then you can create a disqus profile using some other email and username, and comment under that.

      • Erica Bellinvia

        thank you and sorry!

      • http://patheos.com/blogs/lovejoyfeminism Libby Anne

        No problem! I hope it all works smoothly for you!

    • Mishellie

      You can also go into settings and edit both your user name and the name that will show on your disqus profile! :)

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  • Katty

    Well, I guess any change takes a while to get used to but hopefully people will adapt soon.

    Libby Anne, I was wondering whether it is possible with Disqus to limit the levels of embedded comments to three, as you used to have? Or turn them off completely as it creates accessibility problems for some people?

    Personally, I can read embedded comments without, for example, experiencing headaches but I find them really annoying on smaller mobile devices since at some point comments will show as only a few letters per line.

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      I’ll ask!

      • Katty

        Hi Libby Anne! It seems you have been able to limit the levels – thank you for that, I really appreciate it!

    • Cathy W

      At least on Slacktivist, it allows many levels of embedded commenting, but stops indenting them further after a little while (which makes the really deep threads hard for me to follow).

  • Rilian Sharp

    I’m just going to use my google account. I’m wondering how I was already signed in on this computer, though. O_O

  • Becca

    oh, no, not threaded comments! That means that either I have to wait til everybody is done commenting before I can read the comments, or if I come back to see what else is being said, I have to read all the comments all over again just to find the new ones! When there are threaded comments, more than half the time, I just give up and don’t read the comments at all.

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      But I’ve always had threaded comments. Did you just not notice before?

      • Becca

        I noticed; I just hoped with the new system that would change.

      • http://lanahobbs.wordpress.com/ lana hobbs

        they didn’t show up as threaded on a mobile before. but actually that was really more confusing because someone would do a direct reply and you couldn’t tell. i started trying to guess which ones were nested with another.

  • http://tellmewhytheworldisweird.blogspot.com/ perfectnumber628

    I really like disqus. :) I think this will work well.

    • http://www.techmansworld.com/ Michael Hazell

      I really like it too. This will definitely take some of the load off of Patheos’ servers, and their WordPress databases.

  • Cathy W

    yay, it’s letting me claim my old “guest” comments.

    boo, Disqus doesn’t work really well on my computer at work. Ahh, well.

  • http://www.wideopenground.com/ Lana

    I think at this point, most people either have a Disqus account, or they don’t, and don’t want to. I held off for a long time, but in the end, its been worth it because I read so many blogs. And its sort of nice because people who have it, I don’t have to fill in my information.

  • TraceyinBlue

    Ok, I’m a fairly regular commenter. My phone has always set this site as “mobile theme” and I could never see threads in order. I can see them now, but commenting is only semi-possible. I tried earlier and it’s nowhere. Then, again and it would not type. Switching to regular theme seems to have fixed that problem. I guess I’ll just switch between the two for when I feel like commenting. Haven’t looked into disqus yet, but will at some point.

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      I’m on iphone mobile now and it seems to be working.

      • http://Thechurchproject.me/ Tracey

        I don’t seem to be doing too bad with disqus now. My phone sometimes stops editing comments I’m writing as I’m in the middle if them. But eh, it’s a phone I’ll deal. One question, under the comments are an up ‘carrot’ and a down ‘carrot’. Are those the like and dislike? I think I may have disliked someone by mistake!!

  • LyricalPolyphony

    Yay! I prefer disqus.

  • Coco

    I like a few things about Disqus, but I think it’s important to be aware that Disqus operates as a business and one way the company makes its money is via the ads below encouraging the reader to see what else is on the web (not just on this site). The ads may not be in sync with the site where we are commenting- a couple that are here as I write this are from Chevrolet and eHow (an article called “Secret to a Gorgeous Face: It’s the Eyebrows”). This feature can be turned off- it’s called “Promoted Discovery” and I encourage the moderators/owners of Patheos to disable this “feature” via the control panel if at all possible. I am also concerned that Disqus, like Facebook, Google, Amazon, etc. mines information from its users- there has been some talk of this. I know data mining is everywhere and I’ve let my guard down more than not by simply trying to move along, but Disqus does concern me, even so.

  • CarysBirch

    Hum. I’ve used disqus and had great results and also terrible ones. I merged my profile, unfortunately it’s one I used extensively when I was a regular commenter on the pagan portal, and I rather wanted to keep those semi-separate.

    Also the mobile interface for disqus is beyond cumbersome, it’s nigh unworkable.

  • http://www.facebook.com/katherine.hompes Katherine Hompes

    My main issue at the moment- disqus and iPhone don’t really get along- I can’t see comments at all unless I switch to full mobile site on the new RSS feed app that I installed purely to be able to read comments here. I can’t read anything when I’m just using safari on iPhone. This is a really big issue for me- my iPhone is what I use most of the time to read the blog :(

    • Mishellie

      Hmmm. I use disqus all the time with my iPhone! It works ok for me…. Commenting from it now! Just in safari… Idk why you wouldn’t be able to??

  • Paula G V aka Yukimi

    Commenting just to ask if it would be possible to have the comments with the date it was published instead of XX days ago. I have it on my preferences in Disqus and it should override the site’s way but it doesn’t and it makes harder for me to keep up with comments. I wouldn’t want to miss reading comments even if I don’t comment myself anymore.

  • Sally

    I’m afraid these conversations are not easier to follow. I just posted in the comments under the Answers in Genesis article and my comment is showing near the end of the thread but above someone who posted 12 hours before me. Neither of our comments were in reply to someone else’s. Yikes, that’s confusing! (I know you can’t do anything about that Libby Anne, other than give feedback.

    • Katty

      Disqus let’s you show comments from oldest to newest, newest to oldest or the “best” ones first (those with the most up-votes, I imagine). Maybe you have this last option activated and that’s why the order seemed random to you? In this case you could try changing to oldest or newest first and see how that goes for you.

  • RosaMN

    I’ve stopped commenting on another favorite blog because of Disqus being so difficult to use lately, but also the topics you cover here are so incendiary, Libby Anne, I just can’t be in these discussions under a name linked to my real name. Who knows when I’ll get an employer who is super Christianist? (At my last job several of my coworkers were Christian homeschoolers, I don’t know if they were ATI but they used ATI materials.)

    I know you don’t control Patheos’ commenting system, but I wish at the very least you had an anonymous commenting capability you could choose to use.

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      You can still comment anonymously! Click where it says “or pick a name” below the commenting box and then put in whatever screen name you want (even “anonymous” if you like) and an email address. The only one who will ever be able to see the email is me—it won’t be visible to other commenters. I had the tech people enable this option for me because I don’t want to deter anyone—like you!—from commenting! :)

      Conversely, you could create a new Disqus profile if you wanted, with whatever screen name you want—your email will once again be visible only to me, but I don’t think you can use the same email for two different Disqus accounts. Also, if you have a Disqus account that’s actually under your name, you’d need to be always double checking to make sure you’re signed into the right one before commenting.

      • Rosa

        Thank you! I wasn’t seeing the option, but I cleared my cache and now I have it.

  • Scott_In_OH

    I’d like to second the request to have actual time/date stamps instead of “this much time ago.” I don’t know if that’s possible, but it would certainly help me follow things.

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      I’ve asked! I’ll let you know what I hear back!

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      Apparently that is something Disqus has standardized. However, if you hover your mouse over the words (“an hour ago,” etc.), it will show you the exact time stamp and date.

      • Scott_In_OH

        If Disqus ever asks (ha!), I’d rather have the default be the date and time, but it’s good to know the hover option exists.

      • http://patheos.com/blogs/lovejoyfeminism Libby Anne

        Yeah, I would too!

  • Scott_In_OH

    It also looks like the “Recent Comments” column is not yet tied to comments submitted on Disqus. I’ve enjoyed that feature, so if it can continue, that would be great.

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      Oh! Good call! I will look into that right away!

    • http://patheos.com/blogs/lovejoyfeminism Libby Anne

      It should be working now!

      • Scott_In_OH

        Thanks for your efforts on both of these, Libby Anne.

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  • Katybe

    I must admit I’m only a fairly infrequent commentator here, but to be honest, I’m likely to become even less talkative. I’m finding that it makes your page load considerably more slowly than it used to (and that’s with only actually loading the first 50 comments in the first instance), so I’m probably going to go back to just reading in my RSS feed, because this is just too clunky. I’ll try to click it to open in another tab and close it a few minutes later, so that you get the money from the click through, but I doubt I’ll bother to look at the comments in future. I’ve ended up with 50-75 new items arriving in my RSS feed every day and I can barely keep up as it is, so anything that makes one site harder to read means I’m less likely to engage beyond the original post.

  • http://www.mindinventory.com/ mobile development company

    Most blogs allow guests to post reviews at the end of each post. There are a wide range of different products that blog site authors can use to power their viewpoint methods, and two of the most well-known are Disqus and IntenseDebate. We lately modified from Disqus to IntenseDebate so I considered I’d make up a quick assessment between the two. First of all, we stopped using Disqus because it usually didn’t execute.

  • Niemand

    Possibly unfair comment, but…I’ve noticed that while several atheist blogs allow comments without registering with disqus, as far as I can tell, none of the religious blogs do. Atheists are more likely to prioritize the convenience of their readers above the wishes of the hierarchy? Or just a coincidence involving the specific blogs I happen to have seen? (Or some third option?)


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