Autonomy and Intentionality Offer Key Competitive Advantage

Autonomy and Intentionality Offer Key Competitive Advantage October 31, 2024

Autonomy and Intentionality

In a rapidly evolving work landscape, flexibility, autonomy, and intentionality have emerged as critical elements for fostering productivity and employee satisfaction. The pandemic has accelerated the shift toward remote and hybrid work models, prompting companies to reassess their operational strategies. In a recent interview with Stacy Parkinson, VP of People and Culture at Sharethrough, we explored the nuanced dynamics of these work models and the competitive advantages they offer.

Understanding the Return to Office Push

As companies like Disney and Starbucks mandate a return to the office, many wonder about the rationale behind this move. Parkinson highlights several perceived challenges with remote work, including concerns about productivity, collaboration, and employee engagement. “There’s a negative perception that employees are more distracted and less productive at home,” she notes. Additionally, the belief that certain meetings, such as training and brainstorming sessions, are more effective in person persists. Yet, reality contradicts these perceptions. Research from Stanford University shows that hybrid work can increase productivity as employees adapt and leverage collaborative technologies. Parkinson described how Sharethrough has embraced a hybrid workforce, witnessing firsthand the benefits of flexibility and autonomy for their employees.

The Autonomy Advantage

One of the most compelling arguments for remote work is the increased autonomy it offers employees. Parkinson emphasizes that measuring output rather than time spent in front of a screen is crucial. “Providing options for where employees can do their best work is key,” she says. Sharethrough’s approach includes offering WeWork passes, monthly allowances for home office expenses, and a “work from anywhere” program, allowing employees to work from various locations, including international destinations. This autonomy fosters a sense of trust and empowerment among employees, leading to higher creativity and productivity. Research supports this, indicating that knowledge workers perform better when empowered and given more control over their work.

Intentionality in Building Connections

A common concern with remote work is the potential weakening of employee connections. Parkinson stresses the importance of intentionality in fostering a sense of belonging. “Simply asking employees to come back to the office without a clear purpose won’t help,” she asserts. Instead, Sharethrough organizes purposeful gatherings, such as planning sessions, brainstorms, and social events, to ensure meaningful in-person interactions. For onboarding new employees, Sharethrough facilitates physical onboarding sessions and workshops, even flying employees in when necessary. These efforts are designed to create a strong sense of community and involvement, which can often be lacking in remote settings.

Addressing the Skeptics

Despite the proven benefits of remote work, skepticism remains. Many managers suffer from “productivity paranoia,” doubting the effectiveness of their remote teams. Parkinson believes this stems from a pre-pandemic mindset where control was equated with productivity. “It’s about letting go and gaining more by showing trust in your employees,” she explains. Sharethrough combats this skepticism by focusing on clear objectives and allowing employees the freedom to achieve them in their preferred manner. This approach has not only maintained but enhanced productivity, as employees appreciate the trust and flexibility they receive.

Balancing Customer Needs with Employee Flexibility

In a customer-centric business, aligning work arrangements with client needs is crucial. Sharethrough’s geographic expansion into Europe, for instance, ensures responsiveness across different time zones. This move not only caters to client needs but also leverages the flexibility of remote work to provide timely and effective service. Parkinson underscores the importance of open communication and the use of various productivity tools to maintain this balance. “We pride ourselves on being very available to our clients, regardless of where our employees are working from,” she says.

Prioritizing Health and Wellness

An often-overlooked aspect of remote work is employee health and wellness. Parkinson points out that Zoom fatigue and the blurred boundaries between work and life are real challenges. To address this, Sharethrough promotes good meeting hygiene and encourages asynchronous communication to minimize the need for constant Zoom calls. “Setting boundaries and maximizing asynchronous communication can help employees find a better balance,” Parkinson advises. This approach not only enhances productivity but also ensures employees’ mental and physical well-being.

Conclusion

The shift towards remote and hybrid work models offers significant competitive advantages for companies willing to embrace flexibility, autonomy, and intentionality. As Sharethrough’s experience demonstrates, trusting employees, being purposeful about in-person interactions, and prioritizing health and wellness are key to thriving in this new work environment. By letting go of outdated perceptions and focusing on what truly drives productivity and satisfaction, companies can harness the full potential of their workforce – even if doing so represents one of the most challenging aspects of the future of work, as I tell my clients in helping them overcome the frustrations of refining their flexible work models. As the work landscape continues to evolve, those who adapt thoughtfully and intentionally will be best positioned for success.

Key Take-Away

Flexibility, autonomy, and intentionality are crucial for enhancing productivity and employee satisfaction in hybrid work models. Trusting employees and prioritizing meaningful interactions drive success in the evolving work landscape…>Click to tweet

 

Image credit: Antoni Shkraba/pexels

Dr. Gleb Tsipursky was named “Office Whisperer” by The New York Times for helping leaders overcome frustrations with hybrid work and Generative AI. He serves as the CEO of the future-of-work consultancy Disaster Avoidance Experts. Dr. Gleb wrote seven best-selling books, and his two most recent ones are Returning to the Office and Leading Hybrid and Remote Teams and ChatGPT for Thought Leaders and Content Creators: Unlocking the Potential of Generative AI for Innovative and Effective Content Creation. His cutting-edge thought leadership was featured in over 650 articles and 550 interviews in Harvard Business Review, Inc. Magazine, USA Today, CBS News, Fox News, Time, Business Insider, Fortune, The New York Times, and elsewhere. His writing was translated into Chinese, Spanish, Russian, Polish, Korean, French, Vietnamese, German, and other languages. His expertise comes from over 20 years of consulting, coaching, and speaking and training for Fortune 500 companies from Aflac to Xerox. It also comes from over 15 years in academia as a behavioral scientist, with 8 years as a lecturer at UNC-Chapel Hill and 7 years as a professor at Ohio State. A proud Ukrainian American, Dr. Gleb lives in Columbus, Ohio.

About Dr. Gleb Tsipursky
Known as the Disaster Avoidance Expert, Dr. Gleb Tsipursky is on a mission to protect leaders from dangerous judgment errors known as cognitive biases, which devastate bottom lines and bring down high-flying careers. His expertise and passion is developing the most effective and profitable decision-making strategies, based on pragmatic business experience and cutting-edge behavioral economics and cognitive neuroscience, to empower leaders to avoid business disasters and maximize their bottom lines. You can learn more here https://disasteravoidanceexperts.com/glebtsipursky/ The bestselling author of several books, Dr. Tsipursky is best known for his national bestseller on avoiding disasters and achieving success in business and other life areas, The Truth Seeker’s Handbook: A Science-Based Guide. His next book, Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters, is forthcoming with Career Press in November 2019. It’s the first book to focus on cognitive biases in business leadership and reveal how leaders can overcome these dangerous judgment errors effectively. After that he’s publishing The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships with New Harbinger in April 2020, the first book to focus on cognitive biases in professional and personal relationships and illustrate how we can defeat these dangerous judgment errors in our relationships. See more information here https://disasteravoidanceexperts.com/author-page/ Dr. Tsipursky’s cutting-edge thought leadership was featured in over 400 articles he published and over 350 interviews he gave to popular venues that include Fast Company, CBS News, Time, Scientific American, Psychology Today, The Conversation, Business Insider, Government Executive, The Chronicle of Philanthropy, Inc. Magazine, and many others, as you can see here https://disasteravoidanceexperts.com/media/ Dr. Tsipursky's expertise comes from over 20 years of consulting, coaching, speaking, and training for businesses and nonprofits. He serves as the CEO of the boutique consulting, coaching, and training firm Disaster Avoidance Experts, which uses a proprietary methodology based on groundbreaking research to help leaders and organizations maximize their bottom lines by addressing potential threats, seizing unexpected opportunities, and resolving persistent personnel problems. His clients include Aflac, Balance Employment Assistance Provider, Edison Welding Institute, Fifth Third Bank, Honda, IBM, International Coaches Federation, Ohio Hospitals Association, National Association of Women Business Owners, Sentinel Real Estate, The Society for Human Resource Management, RealManage, The Columbus Foundation, Vistage, Wells Fargo, the World Wildlife Fund, and over a hundred others who achieve outstanding client results. You can learn more about that here: https://disasteravoidanceexperts.com/about Dr. Tsipursky also has a strong research and teaching background in behavioral economics and cognitive neuroscience with over 15 years in academia, including 7 years as a professor at the Ohio State University and before that a Fellow at the University of North Carolina-Chapel Hill. His dozens of peer-reviewed academic publications include journals such as Behavior and Social Issues, Journal of Social and Political Psychology, and International Journal of Existential Psychology and Psychotherapy. His civic service includes over 4 years as the Chair of the Board of Directors of Intentional Insights, an educational nonprofit advocating for research-based decision-making in all life areas. He also co-founded the Pro-Truth Pledge, a civic project to promote truthfulness and integrity for individual professionals and leaders in the same way that the Better Business Bureau serves as a commitment for businesses. He serves on the Advisory Board of Canonical Debate Lab and Planet Purpose, and is on the Editorial Board of the peer-reviewed journal Behavior and Social Issues. A highly in-demand international speaker, Dr. Tsipursky has over two decades of professional speaking experience across North America, Europe, and Australia. He gets top marks from audiences for his highly facilitative, interactive, and humor-filled speaking style and the way he thoroughly customizes speeches for diverse audiences. Meeting planners describe Dr. Tsipursky as "very relatable," as "a snap to work with," and as someone who "does everything that you would want a speaker to do." Drawing on best practices in adult learning, his programs address the wide spectrum of diverse learning styles, as attested by enthusiastic client testimonials and references. He regularly shares the stage with prominent leaders, for example recently speaking on a roundtable panel with the President of the European Commission Ursula von der Leyen, Secretary General of the International Federation of Red Cross and Red Crescent Societies Elhadj As Sy, Chancellor of Austria Brigitte Bierlein, CEO of Penguin Random House Markus Dohle, and billionaire philanthropist and Chair of the Bertelsmann Management Company Liz Mohn. You can learn more about his speaking and see videos here: https://disasteravoidanceexperts.com/speaking/ Dr. Tsipursky earned his PhD in the History of Behavioral Science at the University of North Carolina at Chapel Hill in 2011, his M.A. at Harvard University in 2004, and his B.A. at New York University in 2002. He lives in and travels from Columbus, OH. In his free time, he enjoys tennis, hiking, and playing with his two cats, and most importantly, he makes sure to spend abundant quality time with his wife to avoid disasters in his personal life. Learn more about him at https://DisasterAvoidanceExperts.com/GlebTsipursky, contact him at Gleb[at]DisasterAvoidanceExperts[dot]com, follow him on Instagram @dr_gleb_tsipursky and Twitter @gleb_tsipursky. Most importantly, help yourself avoid disasters and maximize success, and get a free copy of the “Assessment on Dangerous Judgment Errors in the Workplace,” by signing up for his free Wise Decision Maker Course at https:// DisasterAvoidanceExperts.com/Subscribe You can read more about the author here.
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