In order to make the best decisions, follow these decision-making process steps: 1) Identify need for decision 2) Get relevant info 3) Decide goals 4) Develop criteria 5) Generate a few viable options 6) Weigh options 7) Implement decision 8) Revise implementation and decision as needed That’s the key take-away message of this episode of the Wise Decision Maker Guide, which describes the 8-Step Process for Making the Best Decisions. Videocast: “8 Key Leadership Decision-Making Process Steps… Read more
October 4, 2019
8 Key Leadership Decision-Making Process Steps to Making the Best Decisions (Videocast and Podcast of the “Wise Decision Maker Show”)
October 4, 2019 By Gleb Tsipursky
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October 3, 2019
How Global Elites Can Address Misinformation
October 3, 2019 By Gleb Tsipursky
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The President-Elect of the EU Commission Ursula van der Leyen, the Austrian Chancellor Brigitte Bierlein, the International Red Cross/Red Crescent Secretary Genera Elhadj As Syl, the CEO of Penguin Random House Markus Dohle, billionaire philanthropist and Chair of Bertelsmann Management Group Liz Mohn, and two dozen other high-profile global elites joined me at Trilogue Salzburg in August 2019. This yearly event is described by its organizers as follows: “Surrounded by the stimulating atmosphere of the Salzburg Festival, the… Read more
September 28, 2019
The Keys to Avoid “Failing at Other Minds”
September 28, 2019 By Gleb Tsipursky
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Imagine you’re really excited about a new idea for a collaborative project. You send an e-mail about it to a friend who you just know is going to be as excited as you. You’re waiting on pins and needles for a response, checking your inbox every hour. A couple of hours pass, then a couple more. You’re getting stressed and anxious, waiting on the edge of your seat for a reply. The next day goes by, and another day…. Read more
September 23, 2019
How To Win Arguments Through Collaborative Truth-Seeking
September 23, 2019 By Gleb Tsipursky
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We frequently use debates to resolve different opinions about the truth. However, debates are not always the best course for figuring out the truth. In more emotionally charged situations, the technique of collaborative truth-seeking is often better. The Problem with Debates The usual method of hashing out disagreements in order to discover the truth about reality is through debates, in person or online. Yet more often than not, people on opposing sides of a debate end up seeking… Read more
September 18, 2019
How to Evaluate Unconscious Bias Caused by Cognitive Biases
September 18, 2019 By Gleb Tsipursky
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To evaluate unconscious bias caused by cognitive biases, first think about these three questions: What percentage of projects in your workplace miss the deadline or go over budget? How often do you see hiring decisions and employee assessments influenced by factors not relevant to job competency? How frequently are your team’s members overconfident about their decisions? If you didn’t answer “rare to none” for any of these, you got a problem. In fact, these questions get at only… Read more
September 12, 2018
The Pro-Truth Pledge prompts truthful behavior, according to psychology studies
September 12, 2018 By Gleb Tsipursky
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Traditionally, identifying truth in politics comes from mainstream media and its fact checking. A recent Gallup poll, however, showed that only 29 percent of Americans trust fact checking. Research in behavioral science suggests that we can address the spread of misinformation through a number of other effective strategies, which are brought together in the Pro-Truth Pledge (PTP) project. Several months ago, I wrote a post explaining the Pro-Truth Pledge and its mission. Since that time, two peer-reviewed studies have… Read more
August 27, 2018
When Truth Isn’t Truth: Rudy Giuliani Borrows Tactics From Climate Change Deniers and Tobacco Lobbyists
August 27, 2018 By Gleb Tsipursky
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Caption: Photo of Rudy Giuliani (Courtesy of Gage Skidmore) “Truth isn’t truth” according to Rudy Giuliani, a statement he made on August 19th on NBC’s “Meet the Press.” The phrase was immediately derided as a verbal blunder embodying the Trump administration’s complete disregard for the facts. Yet a closer look at Giuliani’s message shows an underlying strategic approach to undermining the truth similar to that used by “scientists” producing industry-sponsored studies rejecting human-caused climate change and links between tobacco… Read more
August 21, 2018
Does the Starbucks Anti-Bias Training Go Against Human Nature?
August 21, 2018 By Gleb Tsipursky
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Caption: Photo of Starbucks coffee store sign (Courtesy of Wikimedia Commons) On May 29, over 8,000 Starbucks stores across the US closed their doors for a racial bias training. Starbucks intended this training to serve both as a PR effort to address the outrage over a store manager whose racial bias led to two black customers arrested in a Philadelphia Starbucks, and to prevent such incidents in the future. Unfortunately, racial bias trainings often fail, especially when done by inexperienced… Read more
August 16, 2018
How to Avoid Business Disasters with Behavioral Science (by Gleb Tsipursky)
August 16, 2018 By Gleb Tsipursky
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Caption: Sad business woman (pxhere) Facebook’s Cambridge Analytica data breach scandal led to a massive fall in the Facebook’s stock price, governments around the world discussing new regulations, commenters from the left and the right calling for breaking up Facebook, multiple lawsuits, and many people leaving Facebook. After three recent incidents with pets on United Airlines, the company’s favorability rating fell and customers who heard about the incidents were significantly more likely to choose another airline. Equifax is in the… Read more
July 5, 2018
(Dis)Trust in Science: What Can We Do About the Scourge of Misinformation?
July 5, 2018 By Gleb Tsipursky
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Caption: Woman looking at homeopathic medicine (Wikimedia Commons) At least 10 US children died and over 400 were sickened after taking homeopathic teething medicine laced with a poisonous herb called “deadly nightshade.” Carried by CVS, Walgreens, and other major American pharmacies, the pills contained this poison based on the alternative medicine principle of homeopathy, the treatment of medical conditions by tiny doses of natural substances that produce symptoms of disease. These children did not have to die. Numerous… Read more
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